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Our Events

Events Live Date Register
SITS 17 – Service Desk Show

Come visit us at stand #714 for customer presentations, demos and great conversations. Don’t miss

23 June, 2017
June 7 and 8 - Olympia London
Register Here
SITS Presentation – Using an Enterprise Management platform to decrease costs.

Attend this talk to learn how Dan Le Masurier from Qlik, has leveraged the ServiceNow platform to attain significant cost savings and make a powerful impact within his organisation.

07 June, 2017
9:30 - 10:10 - Theatre 2 - Olympia London
Register Here
Webinar Live Date Register
Customer Service Management with ServiceNow – Make the most of the service portal

Join the Focus Group Europe team as they demo and discuss key enhancements focused on consumerising the service experience and accelerating time-to-value.

Attend this webinar to learn:

• Make it easy for customers to engage – Contact centre management and omni-channel engagement

• Reduce case volume with self-service – Personalised portal experience, information on demand with Communities and Knowledge bases

• Monitor issues and create cases automatically – Issue identification and notification with Event Management

• Assign tasks across the enterprise – Accountability with task assignment to other departments

You’ll also see previews of how you can get responsive and intuitive experiences on any device with “out-of-the-box” B2B and B2C service Portals.

31 May, 2017
2:00 PM GMT / 3:00 PM CET
Register Here
Make your life easier with ServiceNow Express

We understand — your daily challenge is to achieve extraordinary results with limited resources and budget. People expect miracles of you. But it’s hard to deliver them without the right tools.

Express is easy to use, scalable, and powered by the ServiceNow enterprise cloud. Best of all, it’s designed and priced for organizations of your size — and it may
even help you achieve the amazing service people expect!

Attend this webinar to learn:

• How to reduce your phone and walk-up requests using a self-service portal
• Quickly build or personalise any form without code
• Create real-time reports and dashboards with a single click
• Enjoy a seamless experience across any browser, tablet, or smartphone

20 June, 2017
2:00 PM GMT / 3:00 PM CET
Register Here

Our Delighted Customers

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