Our Favorite Istanbul Release Features

The Focus Group Europe team is really excited about the new features that are available in the ServiceNow Istanbul release. Here are few of our favorites:

 

CAB Workbench

“The CAB Workbench is such a great new feature! I love how interactive this is for all participants of the CAB and it makes keeping track of the change agenda easier”

Miryana Krasteva | Technical Consultant

 

Shopping Cart on the Portal

“Having worked with Service Portal for quite some time, I think my favourite feature in the Istanbul release is the fact that you can have a Service Catalog shopping cart on the portal.  It’s a feature that many customers asked for in the Helsinki release, and we will finally be able to deliver it!”

 Jayesh Ramchandani | Technical Consultant

 

Application Portfolio Management

“I like Application Portfolio Management.  It is aimed at larger organisations, as it allows customers to use business or financial objectives against their entire applications portfolio and then action a plan to rationalize their portfolio.”

Application Portfolio Managment

Mark Hambelton I Product Consultant

 

Benchmarks

“I love the benchmarking feature – that has got to be unique.  I am always asked by customers about other support operations, and it is difficult not to be subjective on that point. This feature will enable all our customers to understand how they are performing compared to their peers.”

 Jeremy Holt | Territory Account Manager

2

 

Automated Testing Frameworks

“I like this feature as it allows to create, save and run automated tests to validate developed functionality prior to production. This will help developers save time by spotting errors and inconsistencies before changes are implemented

3

Ilse Passet | Senior Marketing Manager

 

Want to Learn More?
Attend the Istanbul Release Webinar on Feb 22nd

Register here

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