John Gilleran is the founder and CEO of Focus Group Europe, an award-winning ServiceNow Gold-status partner. As CEO, John relentlessly drives the company’s vision and inspires the different teams to achieve the ambitions growth goals that have been set and surpassed for 7 years in a row.
With over 15 years of ITSM experience and an entrepreneurial spirit that manifested itself very early in his career, John has founded several successful IT companies and worked globally in Senior Management Sales roles in numerous blue-chip organisation in the Service Management industry, including FrontRange Solutions and Landesk.
Richard Guy is an inspirational leader with strong technical and industry knowledge, a winning combination that over the last 4 years has helped him build a high-performing Professional Services Team at Focus Group Europe.
With over 10 years of industry experience, both as a consultant and in management roles, Richard has delivered results for some of the strongest IT companies in the industry, IBM, LOCOG and Detica.
Richard holds an MBA degree from the prestigious Imperial College of London.
Nick is a highly personable and energetic sales leader, with a strong will to win. With his great sense of humour and excellent leadership, he currently heads the Focus Group Europe sales team.It is these qualities and his unwavering commitment to success that has helped Nick achieve the ambitious company goals and the recognition recently given to Focus Group Europe by ServiceNow – The Global Highest Number of New logos award
Nick has over 15 years of industry sales experience with software companies like Oracle, Genesys, Verint, Microsoft and CISCO. Nick holds a BSC, from University of Wales.
Ilse Passet leads the strategy and everyday operations of the Marketing Team at Focus Group Europe. With more than 15 years of Marketing experience, Ilse is a passionate marketing leader with a long track history of success in the IT and Software industry.
Ilse holds an Honours Bachelor of Commerce Degree from the University of Toronto
Arun Gupta oversees the everyday operations of the Professional Services department at Focus Group Europe. With his excellent technical skills and ability to build strong relationships with both clients and team members, Arun continuously delivers the ServiceNow solutions that clients need while contributing to the company’s ambitious goals.
Arun holds a BSC, Computer Science, First Class with Honours degree from the University of Teeside and is a certified ServiceNow specialist.
As a Chartered Accountant with more than 35 years of financial experience, Tony leads the Finance Department at Focus Group Europe. Tony has been instrumental in shaping the finance department ensuring the sustainability of the company’s rapid growth.
After graduating from London University he served articles and qualified with Pricewaterhouse Coopers. As part of his career, Tony has held a series of senior accounting roles including appointments at Ford Motor Company and the Mars Group, after which he served as Finance Director of several SME companies.