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Focus Group Europe Sales Team

Aided by our years of experience in all things ITSM, SaaS and ServiceNow, the Focus Group Europe sales team possesses an unrivalled knowledge of the capabilities of the ServiceNow platform.

We are a dedicated ServiceNow reseller partner, and as such our team spend 100% of their time focusing upon helping organisations to successfully navigate their ServiceNow journey.

From an initial enquiry conversation, through the development of a tool replacement business case, to the deployment of ServiceNow, our team is best placed to help guide your organisition in all things ServiceNow.

If you are considering investing in ServiceNow, or would simply like to talk to someone to find out more information about the platform, we would be happy to talk to you.


The ServiceNow platform offers a range of robust SaaS products that automate and manage IT service relationships across the entire organisation. These are all built on a single cloud platform that consists of one code base, one data model and one user interface. The result of this is an intuitive, easy to use, user experience, coupled with a hassle-free, low risk, service automation platform.

A few of the many great features of ServiceNow are:

  • Make More Informed Decisions
  • Lower Costs
  • Accelerate Service Delivery
  • Improve End-user Experience

If you would like to explore this capability further and understand how quickly the benefits to your organisation could be unlocked, then please get in touch.

Business Case Development

We understand the sales cycle that organistions go through when procuring new software applications, and we understand that the decision is a big step.

Our sales team are experts in navigating this process, and are well versed in providing all the assistance you need to make this project a success. Whether it is creating the business case, demonstrating the tool, or building a proof of concept, we are more than happy to work with you on all aspects of the sales process.

ServiceNow IT Service Automation Applications

The ServiceNow IT Service Automation Suite includes the following applications:

  • Asset Management – Automate the Asset Lifecycle

  • Change and Release Management – Reduce Costs and Risks Associated with Change

  • Configuration Management – Build and Maintain an Accurate System of Record

  • Human Resources – Manage HR Services and Increase Productivity

  • Incident Management – Accelerate Service Restoration

  • IT Cost Management – Unlock the Value of IT Services

  • IT Governance Risk and Compliance – Simplify Compliance Audits

  • Problem Management – Minimize Systemic and Repeated Business Disruptions

  • Project Portfolio Management – Integrate Planning of Automated Workflows

  • Resource Management – Total Control of Resource Allocation and Forecasting

  • Service Catalog – Consumerise the IT Service Experience

  • Software Development Lifecycle (SDLC) – Eliminate Barriers Between Development and Operations

  • Vendor Performance Management – Improve End-to-End Supplier Accountability

  • Work Management – Deliver a Consistent Service Experience

Other related ServiceNow applications:

  • Performance Analytics – Cloud based BI application for reporting and analyzing performance in ServiceNow

  • Discovery – Identify IP-enabled configuration items (CIs), maps their interdependencies, and populate and maintain the CMDB

  • CreateNow Development Suite – Create powerful new applications on the ServiceNow platform in just a few clicks

  • Orchestration – Enable the Automation of Processes Outside of the ServiceNow environment

Join Our Team

Focus Group Europe is a fast growing ServiceNow partner with great opportunities to grow your career. With an amazing culture and headquarters located in central London, FGE is the right place to accelerate your career.

Our Delighted Customers

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