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Service Automation

Do you understand the power of the ServiceNow platform and are looking at other services within your business that can be automated? Our implementation consultants are experts in all aspects of tailoring and configuring ServiceNow to maximise the power of service automation.


Regardless of service area, there are only ever 4 things that end users want to do when dealing with a shared service. They can be simplified to be:

  • Need something
  • Something has broken
  • How do I do something
  • What is the status of something

Whether you are looking at IT Services, Facilities, Human Resources or Procurement, the same 4 actions are seen. Our expertise will help you to bridge this gap and to transfer the benefits that IT is experiencing from ServiceNow across the board of all of your shared services.

Our Solution

Our consultants have a wealth of experience in all aspects of Service Automation. From Service Catalog development to Knowledgebase implementation, from Human Resources case management to Engineering project management, we have worked on countless projects where we have taken an existing process and implemented it onto the ServiceNow Service Automation platform.


Our consulting engagements are designed to be effective and to enable, so whatever your ServiceNow requirement, rest assured that we don’t look to ‘land and expand’, our focus will be upon trying to address your business challenges in the most cost- effective, efficient and future-proof method possible.

If you’re having difficulty with a current project, have a list of ‘backlog’ items to remediate, or just want to talk to someone about

Our Delighted Customers

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